Our technical support includes telephone, web meetings (we use GoToMeeting for our web meetings) and email support to assist you with product features, installation issues and troubleshooting. It also entitles you to all updates released while you are on active subscription.

Support is handled by expert SolidWorks professionals and tool and die designers.

We pride ourselves on our customer feedback stating that we provide exceptional support.

SUPPORT ISSUES: support@DieDesignSoftware.com

For the best and fastest possible support, it is important that you send all support emails to support@DieDesignSoftware.com. If you do send an email regarding a support issue to a certain individual, please be sure to copy support@DieDesignSoftware.com as well. That way if someone is out of the office or otherwise unavailable we can assist you much faster.

LICENSING ISSUES: support@DieDesignSoftware.com and please copy Sharon.Proeber@DieDesignSoftware.com

PHONE 262-938-9316